Privacy Policy

This Privacy Policy explains how Demakis Technologies Inc. ("Demakis Technologies," "we," "us" or "our") collects, uses and protects information when you visit https://demakistechnologies.com, contact us by phone or email, or exchange text messages with us. Demakis Technologies is based in Irvine, California.

1. Information we collect

Information you give us. When you fill out our contact form, email us, call us or text us, we collect what you choose to provide. This can include your name, business name, email address, phone number, mobile number, the content of your message, and details about the IT or network help you are asking for.

Text-message consent records. If you agree to receive text messages from us, we keep a record of that consent: the date and time, the page or method you used, the consent wording you saw, your mobile number, and the IP address and browser type used to submit the form. If you opt out, we keep a record of that too, so we can honor it.

Technical information. When you visit our website, our website hosting and security provider automatically receives basic technical information needed to deliver and protect the site: your IP address, browser and device type, the pages requested, and the date and time. When you send our contact form, we also keep the country your connection came from, as reported by that provider. We do not use advertising cookies, and we do not track you across other websites.

Phone calls. When you call us, we receive your phone number and basic call details. Calls to our business numbers may be answered by an automated assistant, and calls may be recorded and transcribed so we can follow up accurately. When a call is answered by an automated assistant or recorded, we tell you at the start of the call. We do not use voice recognition to identify callers, and we do not create voiceprints.

2. How we use information

We use the information described above to:

• respond to your questions and requests;
• prepare quotes and provide the services you ask for;
• schedule calls and on-site visits you request, and send you updates about them;
• send the text messages you agreed to receive, as described in section 3;
• operate, secure and troubleshoot our website and systems;
• keep business, tax and accounting records; and
• comply with the law.

We do not use your information to send marketing text messages.

3. Text messaging

We send text messages only to people who have texted us first or who agreed to receive texts from us, for example by checking the optional SMS box on our contact form. Our texts are customer care messages about your own requests: replies to your questions, confirmations of calls or visits you asked us to schedule, and updates on your support requests. We do not send marketing or promotional texts.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help. You can also opt out by emailing info@demakistech.com or calling (833) 901-6649. For full details, see our SMS Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, share or transfer your mobile number, text-message opt-in data or consent to any third party or affiliate. Our text-messaging and telephone service providers process phone numbers, calls and messages only on our behalf, to deliver our messages and provide our customer service, and may not use them for any other purpose.

4. How we share information

We share personal information only in these situations:

• Service providers. Companies that work for us and process information on our behalf, only to provide their services to us: website hosting and security, email, telephone and text messaging, and, where we use them, call recording, transcription and AI-assisted drafting, and the business software we use to track requests, schedule work and store records.
• Legal reasons. When required by law, subpoena or other legal process, or when needed to protect the rights, property or safety of our customers, the public or Demakis Technologies.
• With your direction. When you ask us to share information, for example with a vendor you want us to work with on your behalf.

Automated tools. We may use software from our service providers, including automated and AI-assisted tools, to route, transcribe, summarize and help draft replies to messages and calls. These providers process information only on our behalf and may not use it for their own marketing or to train their own models. Before a text message is passed to an AI-assisted tool, we remove the sender's phone number, and we never pass text-message opt-in data or consent to these tools.

We do not sell personal information, and we do not share it for targeted or cross-context behavioral advertising. We do not disclose personal information to third parties for their own direct marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

5. Cookies, tracking and "Do Not Track"

Our website does not use advertising or analytics cookies and does not track visitors over time or across other websites. We do not allow third parties to collect personal information about your online activities over time and across different websites through our site. Some web browsers send a "Do Not Track" signal. Because we do not engage in that kind of tracking, our site responds to all visitors the same way, whether or not a Do Not Track signal is sent. The same applies to Global Privacy Control signals: we do not sell or share personal information, so there is nothing for the signal to turn off.

6. How long we keep information

We keep contact and request information for as long as we need it to respond to you, provide services, and keep the business and tax records the law requires. We keep text-message consent and opt-out records for at least four years after your last opt-in or opt-out, so we can honor your choices and show that we did.

7. How we protect information

We use reasonable administrative, technical and physical safeguards to protect personal information, including multi-factor sign-in on our Microsoft 365 business accounts and encrypted connections (HTTPS) on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

• Review, correct or delete. You can ask to see the personal information we hold about you, or ask us to correct or delete it, by emailing info@demakistech.com. We will verify the request and respond within a reasonable time. We may keep information we are required to keep by law.
• Text messages. Reply STOP to any text from us, or tell us by email or phone, and we will stop texting you.
• California residents. The California Consumer Privacy Act applies to businesses above certain size thresholds. Based on our size, it does not currently apply to Demakis Technologies. We still honor the requests described above, we do not sell or share personal information, and we will not treat you differently for making a request.

9. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

10. Changes to this policy

If we change this policy, we will post the updated version on this page and change the effective date at the top. If a change is material, we will also note it on this page before it takes effect.

11. Contact us

Last updated: September 26, 2026